Frequently Asked Questions
Everything you need to know about our organic ciders and delivery service.
Do you offer nationwide shipping for your cider?
Yes, we offer carbon-neutral shipping across the mainland UK. Most orders are processed within 1-2 business days, and you will receive a tracking link via email once your cider is dispatched.
Are Dunkertons ciders suitable for vegans and vegetarians?
Absolutely. All of our organic ciders and perries are made without the use of animal-derived fining agents, making them 100% vegan and vegetarian friendly.
What should I do if my bottles arrive damaged?
While we use reinforced eco-friendly packaging, accidents can happen. If your order arrives damaged, please take a photo and contact our customer service team within 48 hours for a full replacement or refund.
Is there a minimum order quantity for online purchases?
There is no strict minimum, but we recommend ordering in cases of 6 or 12 to make the most of our flat-rate shipping fees. We also offer curated gift sets and variety packs.
How should I store my cider to maintain its quality?
To enjoy our cider at its best, store bottles in a cool, dark place away from direct sunlight. Once opened, keep refrigerated and consume within 2-3 days for maximum freshness.
Are your ciders gluten-free?
Yes, our cider and perry are naturally gluten-free as they are fermented solely from organic fruit juice with no grain-based additives.